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12.10.2007 /Technology Contact Center of UkrSibbank sets off name e-mailing to clients

Contact Center of UkrSibbank has introduced the new service of automatic personalized e-mail messaging with full names of clients therein to a great number of addressees.

“Functions of UkrSibbank’s Contact Center go far beyond common information and directory service for customers, e.g. Contact Center is a second-to-none channel of alternative sales and strong support of the Bank’s marketing. For the last week alone due to specific facilities the employees of Contact Center sent approximately 4500 messages describing the new service «Active Money». Some clients got interested in the offer and gratefully replied expressing their wishes to keep on being informed about new products via e-mail”, said Nataliya Izmaylova, Head of Contact Center, JSCIB “UkrSibbank”.

Reference:

JSCIB «UkrSibbank» (www.ukrsibbank.com) was registered on June 18, 1990. The Bank has a full NBU license ¹ 75 dated December 24, 2001 on banking. As of 01.08.2007: net assets – UAH 30.6bn, capital – UAH 3.5bn, loan and investment portfolio makes up UAH 26.7bn, corporate clients’ funds – UAH 4.6bn, individuals’ funds – UAH 3.9bn. At present regional network amounts to 1000 branches and outlets nationwide. 69 thousand Ukraine’s businesses are customers of JSCIB “UkrSibbank”; number of individuals’ accounts exceeds 2.9mln. In April 2006 it was closed a deal on BNP Paribas purchase of 51% of shares in JSCIB “UkrSibbank”.

BNP Paribas (www.bnpparibas.com) is a European leader on baking and financial market with significant and expanding presence in the USA and leading positions in Asia. The Group is one of the largest world’s banking networks, which is operating n more than 85 countries. Headcount of BNP Paribas exceeds 140 000 employees, including some 110 000 of them throughout Europe. BNP Paribas is a leader developing three key directions: corporate and investment banking, asset management and retail banking

Press-center of JSCIB «UkrSibbank»:
Lilija Bevzjuk +38 (044) 537 49 18 bevzuik@ukrsibbank.com
Tatjana Shikerjavaja +38 (044) 201 22 71 T_Shikerjavaja@ukrsibbank.com
Victoria Pashevskaja +38 (044) 201 22 71 V_pashchevskaya@ukrsibbank.com
Yulia Kil’mukhametova +38 (044) 201 22 71 julia.kilmukhametova@ukrsibbank.com


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